Return and Refund Policy
We strive to provide the best shopping experience for our customers. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and refund process.
1. Return Policy:
- Returns are accepted within 14 days from the date of delivery.
- To be eligible for a return, the item must be unused, unwashed, and in its original condition, with all tags and packaging intact.
- Items that are damaged, soiled, or altered in any way will not be accepted for return.
- Customers are responsible for the return shipping cost unless the return is due to a defect or error on our part.
2. Refund Policy:
- Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
- If your return is approved, a refund will be processed to your original payment method within 7-10 business days.
- Please note that shipping charges are non-refundable.
3. How to Request a Return:
- To initiate a return, please contact our customer care team at lakshitkhushal999@gmail.com with your order number, product details, and the reason for return.
- Our team will guide you through the return process.
4. Exchanges:
- We do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order for the desired product.
5. Non-Returnable Items:
- Items on sale or marked as non-returnable are not eligible for a refund or exchange.
If you have any further questions, feel free to reach out to us at lakshitkhushal999@gmail.com. Your satisfaction is our priority!